T2+ Universal System Controller
2
UNPACKING AND INSPECTION
After unpacking your new T2+ universal system controller, save
all of the packing materials in case you ever have to ship the unit.
Thoroughly inspect the T2+ and packing materials for signs of
damage. Report any damage to the carrier immediately. Report
any equipment malfunctions to Remote Technologies
Incorporated or an authorized Remote Technologies Incorporated
distributor.
PRODUCT CONTENTS
Contents within the box include the following items:
! One (1) T2+ universal system controller
! One (1) Docking station.
! One (1) Universal power supply for docking station
! One (1) Operation guide.
SOFTWARE REQUIREMENTS
The minimum system requirements needed to run the
TheaterTouch Designer software are as follows:
! Windows 98SE
®
, Windows ME
®
, Windows 2000
®
, Windows
XP
®
or later version.
! A free USB port.
! At least 20 Megabytes of free disk storage.
! Screen resolution of 800x600 with 256 colors.
! A mouse is required.
! Optional printer for printing reports.
15
Chapter 4. Troubleshooting
If you are having problems with your T2+, please read these
troubleshooting tips before contacting technical support.
If you continue to have problems, see Chapter 5 for more
information on contacting RTI technical support.
DISPLAY IS DIM, BLANK OR UNREADABLE
Make sure the battery pack connector is attached properly and the
battery is charged.
Try adjusting the contrast of the touchscreen on the Control Panel
page of the remote (Refer to Chapter 3 for more details). By
nature, the contrast of an LCD screen changes with temperature,
so if the remote is cold the display will be dark and will return to
normal as it warms.
USB COMMUNICATION PROBLEMS
Verify that your PC is using Windows 2000
®
or higher. The
TheaterTouch Designer software requires a USB device driver that
may not be installed on earlier versions of Windows.
Make sure you are using the programming cable that was
supplied by RTI and that both ends are connected securely.
Make sure the PC detects the presence of the T2+. If it doesn’t,
unplug the USB cable, wait for about ten seconds, and plug it in
again.
If the download fails after some data has been transferred, try re-
sending the program.
IR CODE PROBLEMS
If you are using an IR repeater system, make sure it is working
correctly with the original OEM remote. If not, you will need to
troubleshoot the IR repeater system.
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